Fault Management Analyst

At Powerlink, every possibility starts with you

We believe life’s about possibilities. And so is the future. That’s why we need you.

We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in a generation energy challenge. Join us and make it happen.

A career that matters and lasts

As the Fault Management Analyst, you’ll help us connect a more sustainable energy future for more than five million Queenslanders and 241,000 businesses. Your work with us is about every light turned on, every community connected, and every future made possible.   

• Competitive Salary starting from $158,799 + Super for a 9 day fortnight.  

• Work with stakeholders to enhance network preparedness and coordinate major incident responses, ensuring prompt restoration of normal operations. 

• Ensure rapid response and resolution to network incidents, maintaining stability and operational integrity of critical infrastructure. 
   

We believe every employee deserves the opportunity to enjoy a work-life balance that enhances their overall wellbeing and performance through inclusive and supportive benefits. 

Ask us about:

• Flexible & hybrid working options
• Career development
• Health & wellbeing programs
• Leave offerings (including 14 weeks paid parental leave – at full or half pay, plus additional leave purchasing)
• Inclusive workplace facilities
• Free undercover secure parking, with access to onsite charging stations for electric vehicles

The opportunity:

As a Fault Management Analyst within the Network Performance Team at Powerlink, your role is pivotal in ensuring the operational integrity and efficiency of High Voltage Transmission, Communications, and Operational Networks. You will be responsible for managing network incidents, conducting investigations, performing condition monitoring, and reporting on network performance. This position requires a proactive approach to incident management, ensuring rapid response and effective resolution to minimise disruptions and ensure network stability.

Key Duties:

• Management of Network Incidents: Identify, analyse, prioritise, and manage network incidents to mitigate risks and restore network functionality efficiently.
• Major Incident Coordination: Coordinate responses to major incidents such as plant failures and post-natural disaster rectifications to restore normal operations promptly.
• Incident Investigation and Risk Management: Conduct thorough incident investigations, assess risks agilely, and manage network issues considering safety, security, financial, and customer implications.
• Remote Maintenance and Fault Rectification: Perform remote maintenance checks, rectify faults, and implement operational changes to maximise equipment effectiveness and operational efficiency.
• Network Preparedness: Collaborate with internal and external stakeholders to enhance network preparedness for contingencies and minimise potential impacts.
• Data Gathering and Analysis: Collect data from Intelligent Electronic Devices (IEDs) for analysis, monitoring trends, and investigating issues to ensure optimal network operation.
• Performance Reporting: Assist with the preparation and delivery of network performance reports to internal and external stakeholders, complying with regulatory and business requirements.

This role demands strong analytical skills, technical proficiency in network operations, and the ability to collaborate effectively with diverse stakeholders. As a Fault Management Analyst, you play a crucial role in maintaining the reliability and resilience of Powerlink's critical infrastructure networks.

The people you'll join:

Based in our Brisbane, Virginia office, this role joins a collaborative team of Fault Management Analysts, Network Incident Management specialists, Network Performance Analysts, and Development Engineers. After completion of training, you will participate in after hours on-call rotations every four weeks, alternating between primary and backup roles to ensure continuous network effectiveness.

What you'll bring:

• Degree qualifications in Electrical Engineering, or
• Advanced/Associate Diploma in Electrical Engineering coupled with significant experience
• ‘C’ class drivers licence

The successful candidate demonstrates advanced cognitive analysis skills, effectively achieving business outcomes within specified timelines. Their proficiency includes analysing data, identifying critical issues, and synthesising information to make objective comparisons. Additionally, they have a solid understanding of commercial aspects, legal liabilities, and regulatory obligations pertinent to Powerlink. They bring expertise in the electricity supply industry, with a focus on substation maintenance, operations, and the operation of electricity transmission and operational technology networks. They possess a strong working knowledge of electricity transmission network plant and associated equipment maintenance, along with expertise in high voltage plant, secondary systems, and communications equipment.

We’d also love you to have:

You will ideally have extensive knowledge of operational risk and incident management in electricity transmission and operational technology networks. They have a strong track record of collaborative work within technical teams to deliver efficient services to customers. Proficient in SAP, EMS systems, and other asset management tools, they effectively meet performance goals and responsibilities within team settings. They excel in persuading others to accept ideas and concepts and consistently perform well under pressure to meet deadlines and commitments. Their problem-solving skills and analytical abilities enable them to make sound decisions and resolve complex operational issues effectively.

Find your possibility today:

To kick start your career at Powerlink, apply by clicking the button above, attaching your resume and cover letter on our careers page before midnight on 1st of June 2025. Please be aware our recruitment team will commence the review process during this period.  

To discuss any adjustment requirements or for more information on the role, contact Elliot Price Tripcony at  Elliot.pricetripcony@powerlink.com.au   

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Our commitment to inclusion and belonging

We know empowering people to bring their whole self to work enables them to unleash their potential. To learn about our efforts towards greater Diversity, Equity and Inclusion, visit our careers site for more information!

As a Veteran-Friendly Employer, we value the skills Veterans bring and ensure equal opportunities. Let us know if you're a Veteran for tailored support.

Successful applicants must consent to, undergo, obtain, and maintain the relevant security clearance for this role, in accordance with the Security of Critical Infrastructure Act 2018 (Cth) and the AusCheck Act 2007 (Cth) as amended from time to time. As part of our commitment to maintaining a positive candidate experience, we pledge to provide a timely response to all applicants.

Powerlink acknowledges the Traditional Owners and their custodianship of the skies, lands, and waters of Queensland and in particular, the lands on which we operate.